Shipping Information

Shipping Information

SHIPPING to all of the 48 contiguous United States.    Normal production is 12-15 business days.  

We do not ship to Canada however some Canadian customers who live close to the US border
have used shipping brokeages inside the US border as a delivery destination.
Contact us for further information.

 

Standard shipping by FedEx Ground

Information for you ...

We do not stock cushion inventory because one of
each cushion style and fabric available would total
over 25,000 unique
products.

Since each item is manufactured only after an order is
received our production and delivery times may vary.

Additional conditions that can affect delivery times are:

Time of year    PEAK SEASON -MARCH THRU JULY
Size of order

Delivery location
Fabric stock status

Holidays and weather


The general process for completing an order is as follows:


1. Order is received
2. Order is submitted into our
production schedule
3. Items on order are checked and material availability verified
4. Order enters manufacturing system
5. Order is completed and is moved to shipping department
6. Customer is sent shipping notice with tracking number
7. Order is shipped out to you

Our current production and shipping times...

Most orders are produced and completed within 15 Business Days (Monday - Friday) After the order has been produced, shipping transit times will also apply depending on the destination.

Although most orders do go out within 15 Business Days, we cannot guarantee that all orders will fit the same schedule.

We cannot provide exact shipping dates.

Shipping Costs
$12.00 flat charge on all orders up to $60.00.

For orders over $60.00, shipping charges are 19% of the order's subtotal
for all states except Arizona, California, Idaho, Montana, New Mexico,
Nevada, Oregon, Utah and Washington.

For orders over $60.00, shipping charges are 23% of the order's subtotal
for Arizona, California, Idaho, Montana, New Mexico, Nevada, Oregon,
Utah and Washington.

Our standard shipping is by FedEx ground.  Fedex requires that all shipping
destinations include a physical street address.  We cannot accept a US Post
Office Box address.

Copyright ©  The Replacement Cushion All Rights Reserved PGS Inc. Brentwood, TN
customerservice@thereplacementcushion.com